This Privacy Policy explains how Sparkle & Shine processes personal data in connection with its website and move-in and move-out cleaning services in the Philippines. It applies to inquiries, bookings, and related website interactions.
We use personal data to respond to inquiries, prepare and confirm service scope, arrange appointments and access, provide cleaning-related communication, maintain website security, and support technical delivery. We may also use data to keep internal records and address legal or operational requirements.
We may share personal data with service providers that support website hosting, technical delivery, security, and communication handling. Any such recipient is expected to use the data only for the assigned function and under appropriate confidentiality obligations.
We may disclose personal data when required to comply with law, lawful process, or a valid request from public authorities. Disclosure may also occur to protect rights, security, or the integrity of the website and services where permitted by law.
We may collect name, email address, phone number if provided, inquiry message, property and service scope details, and access or schedule preferences. We may also process server request metadata and browser or device information when you use the website.
We collect data from contact form submissions, email or phone communications, appointment and service coordination, and technical interactions with the website. Some technical data is generated automatically by the systems that deliver and secure the site.
Essential cookies support basic site operation, form handling, and security functions. Preference cookies may store privacy choices so the site can recognize them on later visits. We do not confirm analytics or advertising cookies.
We use only essential cookies and cookies that remember privacy preferences. Browser settings may be used to block or delete cookies, although essential functions may be affected if cookies are disabled.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, or deletion where retention is no longer required. You may also object to or limit certain processing where the law provides for that remedy.
We may ask for information needed to verify identity and assess the request. If a request cannot be fully granted, we will explain the reason to the extent required by law.
We retain personal data for as long as necessary to handle inquiries, manage bookings, provide service support, maintain business records, and meet applicable legal or accounting obligations. When data is no longer required, it is deleted or anonymized according to our retention practices.
When this policy is updated, the revised version will apply from its stated effective date. Material changes may be indicated on the website or through the usual contact channels where appropriate.
Use the listed channels for questions about this notice or the handling of personal data.
